Star Tool Grinders: Customer Care

We at Star are customer-focused and that means standing behind our product offerings. Customer Care to us is our commitment to see our customers succeed. We accomplish these tasks with a multi-prong approach.

Uptime:
We know that spindle uptime on a tool grinder is the key to any return on investment. Our service department consists of factory-trained technicians based out of the midwest and is ready for dispatch should onsite help be needed. Our corporate headquarters houses a team of talented engineers and support staff to handle your questions, troubleshoot problems remotely, and help with preventative maintenance tasks. Email them today a [email protected]

Applications Training and Support:
A new tool and cutter grinder from Star is packed with technology and versatility to today’s most demanding jobs. The applications team is here to help one maximize the machine and software features to make accurate, consistent tools around the clock. Whether you are making production catalog tools, specialty form cutters, medical orthopedic devices, or gear tools, our team is here with support. Email them today at [email protected] For more Application expertise, visit our Applications Page.

Self Help Available:
Our commitment to empowering the customer has never been stronger. Frequently asked questions, alignment procedures, white paper walkthroughs of NUMROTO programming, are all available online. Never before have customers had such a vast library of practical information available from and OEM.