Star Cutter

Tool Grinder Customer Care, Parts, Warranty & Help

CNC Grinders for reconditioning or manufacturing end mills, drills including high performance drills, step drills, form tools, orthopedic surgical instruments and large diameter carbide tools.

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Star Tool Grinders: Customer Care

We at Star are customer-focused and that means standing behind our product offerings. Customer Care to us is our commitment to see our customers succeed. We accomplish these tasks with a multi-prong approach.

Uptime:
We know that spindle uptime on a tool grinder is the key to any return on investment. Our service department consists of factory-trained technicians based out of the midwest and is ready for dispatch should onsite help be needed. Our corporate headquarters houses a team of talented engineers and support staff to handle your questions, troubleshoot problems remotely, and help with preventative maintenance tasks. Email them today a [email protected]

Applications Training and Support:
A new tool and cutter grinder from Star is packed with technology and versatility to today’s most demanding jobs. The applications team is here to help one maximize the machine and software features to make accurate, consistent tools around the clock. Whether you are making production catalog tools, specialty form cutters, medical orthopedic devices, or gear tools, our team is here with support. Email them today at appli[email protected] For more Application expertise, visit our Applications Page.

Self Help Available:
Our commitment to empowering the customer has never been stronger. Frequently asked questions, alignment procedures, white paper walkthroughs of NUMROTO programming, are all available online. Never before have customers had such a vast library of practical information available from and OEM.

Quick Information:

Tool Grinders Service

Request service for your Tool & Cutter Grinding Machines

Star Tool Grinders - Parts Kit

Tool & Cutter Grinder Parts

Star continues to support the customer after the sale. Whether you need repair parts, consumable parts, or larger purchases like coolant or OEM filtration systems, we are here to make sure the parts you buy integrate seamlessly into your Star and minimize the disruption to your production environment.

Star Cutter NXT Gear-Hob

Star Tool Grinder Warranty

Extraordinary service for extraordinary customers. Events happen. Sometimes these situations are preventable, other times, they pop up without warning. We at Star strive for worry-free operation of our tool and cutter grinders from day one.